Health & Human Services – Economic Support Unit

Administers assistance programs to Green Lake County residents through State, County and Federally funded programs such as: FoodShare Wisconsin; Medicaid including BadgerCare, Family Planning Waiver, Medical Purchase Plan (MAPP), and Family Care; Wisconsin Home Energy Assistance; Child Care Provider Certification and Wisconsin Shares (Child Care) Eligibility & Payment.

In accordance with Federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, religion, political beliefs, or disability.

To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410 or call (800)795-3272 (voice) or (202)720-6382 (TTY). USDA is an equal opportunity provider and employer.

ACCESS - State of Wisconsin

Individuals wishing to apply for Family Badger Care+, Badger Care Family Planning Services and FoodShare online, report changes to their ongoing cases, or check their benefits may do so at the ACCESS Website or by calling the East Central IM Partnership at 1-888-256-4563.

Eligibility is determined by consideration of income, assets, family size, and household circumstances.

To file a program discrimination complaint, you may obtain a complaint form by sending an email to Cr-info@ascr.usda.gov. You or your authorized representative must sign the complaint form. You are not required to use the complaint form. You may also file a program discrimination complaint by writing a letter to the Office of Adjudication at the address that follows:
U.S. Department of Agriculture
Director, Office of Adjudication
1400 Independence Avenue, SW
Washington, DC 20250-9410

For additional information about what to include in your letter, see How to File a Program Discrimination Complaint, on our Web site. For information on the discrimination complaint process, contact the Office of the Assistant Secretary for Civil Rights, Information Research Service, on (202) 260-1026 or (866) 632-9992 (toll free) or send an email to the Office of the Assistant Secretary for Civil Rights at CR-INFO@ascr.usda.gov. Individuals who are deaf, hard of hearing, or have speech disabilities, may contact us through the Federal Relay Service on (800) 877-8339 or (800) 845-6136 (Spanish).

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Call Center - East Central IM Partnership

Call Center
1-888-256-4563

Monday, Tuesday, Wednesday and Friday : 8:00 AM to 4:00 PM and Thursday: 12PM to 4:00PM

Serving Calumet, Green Lake, Kewaunee, Manitowoc, Marquette, Outagamie,  Waupaca, Waushara, and Winnebago Counties.

  • Get information about programs & eligibility
  • Ask questions about your case
  • Report address, income and asset changes
  • Report anyone moving in/out of household
  • Report pregnancy, birth of baby
  • Report changes in expenses
  • Report any other changes in circumstances

Eligibility is determined by consideration of income, assets, family size, and household circumstances.

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BadgerCare+ Program

BadgerCare + is a revamped Badger Care program that was implemented state-wide on February 1, 2008. All family-related Medicaid is now under this program. All children under 19 and pregnant women whose income is at or below 300% of the Federal Poverty limit (FPL) for family size, will be eligible: some with a premium and some without. Parents or relative caretakers will also be eligible up to 200% of the FPL. The second phase of BadgerCare +, which is scheduled for implementation sometime in 2009, will give access to some single adults. Guidelines for this enhancement have not yet been determined.

To apply you can call the East Central IM Partnership Call Center at 1-888-256-4563  Monday, Tuesday, Wednesday and Friday : 8:00 AM to 4:00 PM  and Thursday: 12PM to 4:00PM

Eligibility is determined by consideration of income, assets, family size, and household circumstances.

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FoodShare Program

The FoodShare Program provides monthly benefits that help low-income households buy the food they need for good health. It is a Federal program that is administered by the Department of Health & Human Services – Economic Support Unit. Eligibility for food stamps is based on your monthly income and family size.

To apply you can go on the website at www.access.wi.gov or by calling the East Central IM Partnership Call Center at 1-888-256-4563 Monday, Tuesday, Wednesday and Friday : 8:00 AM to 4:00 PM  and Thursday: 12PM to 4:00PM

Eligibility is determined by consideration of income, assets, family size, and household circumstances.

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Wisconsin Medicaid (Medical Assistance)

Medical Assistance, also known as Medicaid, is a joint federal and state program providing health care benefits to persons with limited income and financial resources. Even if your income exceeds the maximum eligibility levels, you may still qualify for Medical Assistance because of the program “spend-down provision” (incurring medical expenses greater than your excess income for a six month period). Medical Assistance is available to those eligible people living in their own homes or in nursing homes. Medical Assistance usually covers those medical costs not paid by Medicare.

To apply you can go on the website at www.access.wi.gov or by calling the East Central IM Partnership Call Center at 1-888-256-4563 Monday, Tuesday, Wednesday and Friday : 8:00 AM to 4:00 PM  and Thursday: 12PM to 4:00PM

Eligibility is determined by consideration of income, assets, family size, and household circumstances.

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Wisconsin Home Energy Assistance Program (WHEAP)

Energy Assistance

The Wisconsin Home Energy Assistance Program (WHEAP) is available to help low- and moderate-income households with heating and electric expenses. WHEAP is a one-time benefit payment for each heating season beginning October 1 and ending May 15. The benefit is intended to help pay a portion of the heating costs and is not intended to cover the entire annual cost of the home heating bill. The amount of the heating assistance benefit depends on the household size, income level and household heating costs.

If you are eligible for heating assistance, you may also qualify for crisis assistance and the furnace repair or replacement program.

Please call 920-294-4070 during our regular office hours, Monday – Friday 8:00 a.m. to 4:30 p.m. 

If you have a no-heat/furnace emergency after hours or on weekends, please call the Green Lake County Sheriff’s Department Dispatch at 920-294-4000.

Home Energy Plus Application

Information on the Wisconsin Home Energy Assistance Program

To inquire via email, send to glcdhhs@greenlakecountywi.gov

**The WHEAP program is administered by the State of Wisconsin Department of Administration**

Apply for WHEAP online

HE+ Program Overview

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Wisconsin Shares (Child Care Subsidy Program)

The Wisconsin Shares Program provides childcare assistance to parents who are working, working and attending post-secondary school, teenage parents completing a GED or attending high school, and parents who are participating in required W-2 activities. Income guidelines and family size determine the amount of assistance available. All children utilizing this program must be in State Licensed group or family childcare facilities or with a county certified provider.

Apply on-line at ACCESS, call the East Central IM Partnership at 1-888-256-4563 or call Green Lake County DHHS at (920)294-4070 and ask to speak with the Economic Support Worker.

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Wisconsin Works (W-2)

The W-2 Program, which replaced the former AFDC program, provides cash assistance for individuals who are unprepared to secure employment or are applying for SSI or SSDI. And who have minor children living with them. The program provides intense case management with the goal being self-sufficiency. Core activities are required in order to receive benefits from this program. They may include GED preparation, a work-site trial job, a work experience site where participants have the same requirements as they would in a real job, counseling, workshops and other activities. In this program, unlike the former AFDC program, participants are enrolled at the agency’s disgression after intense assessment. Income and asset limits apply as well as the requiring cooperation with the Child Support agency.

For information or to apply for the W-2 Program, please Contact Green Lake County DHHS at (920)294-4070 and ask to speak with the W-2 Worker.

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